Skier facing the panorama from the Grand-Bornand ski areaSki Lifestyle Mars 2023 Pierre Guilbaud 58
©A skier sitting facing the panoramic view from the Grand-Bornand alpine ski area.|Pierre Guilbaud
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  6. Our cancellation guarantees

At Le Grand-Bornand, we know that flexibility is essential for a stress-free holiday. That’s why we offer a no-fee cancellation and refund policy for online purchases. Adapt your plans or deal with the unexpected without worry: your bookings adjust to your rhythm.

Season package 

  • Purchased on the legrandbornand.com website, pass not activated & not used(no visit to the terminal).
  • For any reason and without justification.
  • You can make your refund request by e-mailuntil 10 April 2026.

Flex package 

  • The Flex package is a non-consecutive day package, with a choice of 3 durations: 4 days, 5 days or 6 non-consecutive days.
  • Purchased on the legrandbornand.com website, the pass is not activated & is not used(no need to visit a terminal).
  • For any reason and without justification.
  • You can make your refund request by e-mail, up until the 1st day of validity of the ski pass.

Other packages 

  • Purchased on the online sales site legrandbornand.com, passes not activated & not used(no visit to the terminal)
  • For any reason and without justification.
  • You can make your refund request by e-mail, up until the 1st day of validity of the ski pass.
This does not apply to LIB passes and 4h to 14-day passes purchased on our website using dynamic pricing: these passes cannot be changed or refunded.

Contact us 

Please email your request to the sales department, quoting your internet order number: vente@saemlegrandbo.fr, and return the skicard to the ski area office.

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