Skier facing the panorama from the Grand-Bornand ski areaSki Lifestyle Mars 2023 Pierre Guilbaud 58
©A skier sitting facing the panoramic view from the Grand-Bornand alpine ski area.|Pierre Guilbaud

At Le Grand-Bornand, we know that flexibility is essential for a stress-free vacation. That’s why we offer a no-cost cancellation and refund policy for online purchases. Change your mind, adapt your plans or deal with the unexpected without worry: your reservations adjust to your rhythm.

Season package 

  • Purchased on the online sales site legrandbornand.com, package not used*(*no check-in required.)
  • For any reason and without justification.
  • You can request a refund by e-mail until April 30, 2025.

Flex package 

  • Purchased on the online sales site legrandbornand.com, package not used*(*no check-in required.)
  • For any reason and without justification.
  • You can make your refund request by e-mail, up to 15 days after the 1st day of validity of the ski pass.

Other packages 

  • Purchased on the online sales site legrandbornand.com, package not used*(*no check-in required.)
  • For any reason and without justification.
  • You can make your refund request by e-mail, up to 15 days after the 1st day of validity of the ski pass.

Contact 

Please e-mail your request to the sales department, quoting your internet order number: vente@saemlegrandbo.fr, and return the skicard to the ski area office.

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