CANCELLATION AND REFUND WITHOUT CHARGE FOR ONLINE PURCHASES
Free cancellation and refunds: set off with peace of mind!
Enjoy the estate with complete peace of mind – we’ll take care of the rest!
A skier sitting facing the panoramic view from the Grand-Bornand alpine ski area.
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- Purchased on the legrandbornand.com website; package not activated & not used (no transactions at payment terminals).
- For any reason and without the need for supporting documents.
- You can submit your refund request by emailuntil 11 April 2027.
- The Magic Pass annual pass is non-refundable, for any reason whatsoever.
- The Flex pass is a pass valid for non-consecutive days, available in a choice of three durations: 4, 5 or 6 non-consecutive days.
- Purchased on the legrandbornand.com website, pass not activated and not used (no check-ins at the terminals)
- For any reason and without the need for supporting documents.
- You can submit your refund request by emailup to 5 days before the first day of validity of the ski pass.
- Purchased via the legrandbornand.com online shop; passes not activated and not used (no transactions at the ticket machine)
- For any reason and without the need for supporting documents.
- You can submit your refund request by email, no later than 5 days before the first day of validity of the ski pass.
This does not apply to LIB passes or 4-hour to 14-day passes purchased on our website via dynamic pricing: these passes are neither changeable nor refundable.
When purchasing 2- to 14-day passes online, you have the option to take out cancellation and emergency assistance insurance (cancellation for medical reasons up to the day before the first day of skiing).
Please email your request to the sales department, quoting your online order number: vente@saemlegrandbo.fr, and return the ski pass to the ski area office.
