FREE CANCELLATION AND REFUND FOR ONLINE PURCHASES
No-cost cancellation and refund: leave with peace of mind!
We’ll take care of the rest!
A skier sitting facing the panoramic view from the Grand-Bornand alpine ski area.
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- Purchased on the legrandbornand.com website, pass not activated & not used(no visit to the terminal).
- For any reason and without justification.
- You can make your refund request by e-mailuntil 10 April 2026.
- Magic Pass annuel skipass is non refundable.
- The Flex package is a non-consecutive day package, with a choice of 3 durations: 4 days, 5 days or 6 non-consecutive days.
- Purchased on the legrandbornand.com website, the pass is not activated & is not used(no need to visit a terminal).
- For any reason and without justification.
- You can make your refund request by e-mail, up to 5 days before the 1st day of validity of the ski pass.
- Purchased on the online sales site legrandbornand.com, passes not activated & not used(no visit to the terminal)
- For any reason and without justification.
- You can make your refund request by e-mail, up to 5 days before the 1st day of validity of the ski pass.
This does not apply to LIB passes and 4h to 14-day passes purchased on our website using dynamic pricing: these passes cannot be changed or refunded.
When purchasing 2- to 14-day passes online, you have the option of taking out cancellation & rescue insurance (cancellation up to the day before the first day of skiing for medical reasons).
Please email your request to the sales department, quoting your internet order number: vente@saemlegrandbo.fr, and return the skicard to the ski area office.
